market research

Market Research provides benchmarking tools to measure trends within your industry, your customer base and your competition. 

Types of Market Research include:

 

Qualitative Research

Uses open-ended questions and encourages customers to share their thoughts and feelings.

Elements of Qualitative Research include:

• Focus Groups
• In-Depth Interviews
• Ethnography

Quantitative Research

Best used when the information needs to be generalized to a larger population.

Elements of Quantitative Research include:

• Online Surveys
• Telephone Interviews
• Mall Intercepts
• Direct Mail Surveys